About the surgery
Who we are
Our Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.
Our friendly and professional healthcare team is pleased to be able to provide NHS general practice services to patients who register with this surgery. The service is operated by Surrey Heartlands ICB
Our promise to you
We are committed to giving you the best possible service. This will be achieved by working together. Help us to help you. As a patient your rights and expectations as described in the NHS Constitution include: Convenient and easy access to health services free of charge and within maximum waiting times A good quality of care and environment based on best practice Not to be discriminated against on the grounds of gender, race, religion and belief, sexual orientation, disability or age. To receive drugs and treatment as recommended by the National Institute for Health and Clinical Excellence (NICE) for use in the NHS if your doctor feels it is clinically appropriate for you Decisions made in a clear and transparent way so you can understand how services are planned and delivered To be treated with dignity and respect in accordance with your human rights The right to privacy and confidentiality
Practice responsibilities
We are committed to giving you the best possible service. This will be achieved by working together. Help us to help you.
As a patient your rights and expectations as described in the NHS Constitution include:
🗹 Convenient and easy access to health services free of charge and within maximum waiting times
🗹 A good quality of care and environment based on best practice
🗹 Not to be discriminated against on the grounds of gender, race, religion and belief, sexual orientation, disability or age.
🗹 To receive drugs and treatment as recommended by the National Institute for Health and Clinical Excellence (NICE)for use in the NHS if your doctor feels it is clinically appropriate for you
🗹 Decisions made in a clear and transparent way so you can understand how services are planned and delivered
🗹 To be treated with dignity and respect in accordance with your human rights
🗹 The right to privacy and confidentiality