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Practice Management

Mrs Kim Austin

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Miss Brittany Measor

Assistant Practice Manager 

Administration

Supervisor Roles 

These staff members supervise and support the reception team. 

Mrs Zahida Ali

Supervisor 

Mrs Ann Finlay

Supervisor

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Miss Beth Bailey
Miss Jess Bailey
Ms Nicola Bristow
Miss Katie Jackson
Ms Judith Lucas
Miss Claire Shanahan
Mrs Shirley Thompkins
Mrs Kim Measor
Miss Anam Jamil
Ms Lynne Spittle
Miss Chloe Herridge
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